Turn Customer Reviews IntoYour Competitive Edge

Finally understand what your customers really think. Discover hidden patterns, track how satisfaction changes over time, and know exactly where to focus - all from reviews you already have.

Free during early accessNo credit card requiredWorks with any review platform

Plans starting at $29/mo after early access

Everything you need to understand your customers

Stop reading reviews one by one. Review Insights analyzes all your feedback at once and surfaces what matters most.

Discover What Customers Care About

Automatically uncover the topics that come up again and again across thousands of reviews - so you always know what matters most to your customers.

Know Every Product Inside Out

Get a clear picture of what customers love and what frustrates them - for every single product. Plus specific recommendations on what to fix first.

Spot Trends Before They Become Problems

See how customer satisfaction changes over time. Instantly identify your best sellers, rising stars, and products that need attention before it's too late.

From raw reviews to actionable insights in minutes

Three simple steps to unlock the full value of your customer feedback.

01

Import Your Reviews

Upload a CSV or connect your RaveCapture account. We clean up the data, remove duplicates, and organize everything by product automatically.

02

We Do the Heavy Lifting

Review Insights reads every review, finds the recurring themes, and measures customer satisfaction - all tailored to your specific products and industry.

03

Get Actionable Insights

Your dashboard shows you what's working, what's not, and where to focus next. Make confident product decisions backed by real customer voices.

Intelligent Analysis

See the topics that matter most

Review Insights doesn't just count keywords - it understands what customers are really saying. It groups feedback into meaningful topics unique to your business, so you can see at a glance what's driving satisfaction and what's causing friction.

  • Topics are tailored to your products, not generic categories
  • Understand whether each topic is praised or criticized
  • Compare topic trends across products and time periods
Product Quality87%
Ease of Use72%
Customer Support65%
Value for Money58%
Shipping & Delivery41%

Theme frequency across 2,400 reviews

Premium Wireless Earbuds

4.2 avg

Strengths

Exceptional sound quality and comfortable fit consistently praised. Battery life exceeds customer expectations.

Areas to Improve

Bluetooth connectivity drops reported by 12% of reviewers. Charging case durability is a recurring concern.

Recommendation

Prioritize Bluetooth firmware updates and reinforce charging case hinge mechanism.

Per-Product

Know exactly where to improve

Every product gets its own breakdown - what customers love, what frustrates them, and a prioritized list of what to do next. All backed by real quotes from your reviews, so you can act with confidence.

  • See what customers praise and what they complain about
  • Get prioritized recommendations you can act on today
  • Products needing attention are surfaced automatically
Real-Time Dashboard

Your pulse on customer sentiment

A dashboard designed for action, not just data. See overall sentiment at a glance, drill into time-based trends, and instantly identify your top performers and products that need love.

  • Zoom in on the last 7 days or zoom out to a full year
  • Top performers and declining products highlighted for you
  • See the big picture and drill into the details that matter

Sentiment Overview

Last 30 days

72%

Positive

18%

Neutral

10%

Negative

Wireless Earbuds Pro
4.6+0.3
Smart Watch Ultra
4.2+0.1
Portable Charger
3.8-0.4

Bring your reviews from anywhere

Import reviews from any source. We make it easy to get started with the data you already have.

Works independently — no RaveCapture account required

RaveCapture

Connect your account in one click and your reviews sync automatically. New reviews flow in without duplicates - ever.

CSV Upload

Export reviews from any platform and upload them as a CSV file. We clean up the data and organize it by product for you.

Your Data Stays Yours

Every account is fully isolated. Your review data is private and protected at every level.

Always Up to Date

Add new reviews anytime and your insights refresh automatically. No manual re-runs needed.

Instant Results

Your dashboard loads in seconds. Key metrics appear right away while deeper analysis runs in the background.

Ready to unlock the insights hiding in your reviews?

Join teams using Review Insights to make smarter product decisions backed by real customer feedback.

Free during early access. No credit card required. Plans starting at $29/mo.